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Dear Editor,

Re: Dim Hawkinge - where's me candle?

It appears that EDF have silently corrected recent interruptions in the local power supply, without correcting the concerns of its bill payers.

We have personally had a very minimal response to our request for information about these recent outages, and continually been referred to (fobbed off) to EDF complaints policy when trying to get some support for affected electrical equipment in the house.

It seems that EDF's corporate attitude to ignore single customer complaints will allow them enough time for us all to collectively forget about the individual problems that these power supply problems cause everybody that relies on it.

I would be very interested to know of any similar Hawkinge/Heron Forstal customers that have been treated this way or feel the same?

Please leave your comments or use the feedback form.

Pauly