News

Office opening times

Civic Centre and Housing Services

The council’s main offices at the Civic Centre, Castle Hill Avenue and Housing Services in Shorncliffe Road will be open as usual (8.30am to 5.00pm) except on 25 December (Christmas Day), 26 December (Boxing Day) and 1 January (New Year’s Day).

One Stop Services:

Saturday 22 December – Hythe and New Romney open as usual

Monday 24 December – all One Stop Services closed as usual on Monday

Christmas Day and Boxing Day – all One Stop Services offices closed

Thursday 27 December – Lydd, New Romney and Hythe open as usual

Friday 28 December – New Romney and Hythe open as usual

Saturday 29 December – New Romney open as usual

Monday 31 December – all One Stop services closed as usual on Monday

Tuesday 1 January – all One Stop Services closed


Landfill waste, recycling and garden waste collections:


Landfill collections

There will be no collections of landfill waste on Tuesday 25 December (Christmas Day) and Wednesday 26 December (Boxing Day). If your landfill waste collection is due on Tuesday, it will now be collected on Thursday 27 December. If your landfill waste is usually collected on Wednesday this will be collected on Friday 28 December

There will be no recycling collections on these two days. Please store your recycling for the next scheduled recycling day.

Garden waste:

The final day for garden waste collections will be 21 December. They start again on 7 January.

Some trees are just for Christmas

If you have a real Christmas tree, it can be recycled and used for composting. If you live in an area that has a garden waste collection, Christmas trees can be left out for collection for two weeks starting from Monday 7 January. Alternatively you can take your Christmas tree to Wyevale Garden Centre in Jointon Road, Folkestone, up until Sunday 20 January.

A note about paper

Please do not put Christmas wrapping paper out for recycling. The quality of paper and the ink used in wrapping paper will contaminate other paper in the load and may mean that it cannot be recycled.

Hythe Pool;

Hythe Pool will be closed on Monday 24 December, Tuesday 25 December (Christmas Day), Wednesday 26 December (Boxing Day), Monday 31 December and Tuesday 1 January.

Out of hours emergency number:

Shepway Council will continue its emergency service over Christmas and the New Year. Emergency calls ONLY can be made to 01303 221888