News

REPORT STREET PROBLEMS ONLINE

Government funding is helping to promote the use of Shepway Council’s website to report street problems.

Full page advertisements in local newspapers, posters on buses and radio promotion are part of a £30,000 marketing drive funded by the Office of Deputy Prime Minister’s E-Citizen programme to promote the use of electronic communication. 

Shepway residents can use the website to report a range of street problems from abandoned cars and fly tipping to missed refuse collections.

Martin Skeats, Shepway Council’s E-Government Co-ordinator, said online reporting had benefits to residents and the council.

“It means that our customers can report a problem at any time it suits them without having to worry about office opening hours or finding the right department to ring. It also benefits the council because it is more efficient. Staff who would spend time dealing with phone calls will be able to get on with the job of actually sorting out any problems.�

Report street problems to www.shepway.gov.uk click on Streetscene.